Privacy Policy

Privacy Policy

Last updated: 2025

Ziggy's Miami ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit ziggysmiami.com or make a purchase from us.

Information We Collect

Information You Provide

  • Name, email address, phone number, and billing/shipping address when you place an order or create an account
  • Age verification information
  • Payment information (processed securely through Aeropay — we do not store full payment details)
  • Communications you send us (contact forms, emails, WhatsApp messages)

Information Collected Automatically

  • IP address, browser type, and device information
  • Pages visited, time on site, and referring URLs
  • Cookie and tracking data (see Cookie Policy below)

How We Use Your Information

  • To process and fulfill your orders
  • To communicate about your order status and shipping
  • To verify age as required by law (21+ only)
  • To send marketing communications (only with your consent — you may opt out at any time)
  • To improve our website, products, and services
  • To comply with legal obligations

Information Sharing

We do not sell your personal information. We may share your information with trusted third-party service providers who assist us in operating our website and fulfilling orders (shipping carriers, payment processors, email service providers). These parties are contractually obligated to protect your information.

Cookies

We use cookies and similar tracking technologies to improve your experience on our website. You can control cookie preferences through your browser settings. Disabling cookies may affect certain website functionality.

Your Rights (CCPA / California Residents)

California residents have the right to request access to, correction of, or deletion of their personal information. To exercise these rights, contact us at ziggysmiami.com/pages/contact.

Data Retention

We retain personal information for as long as necessary to fulfill the purposes described in this policy or as required by law.

Contact

Questions about this Privacy Policy? Contact us at ziggysmiami.com/pages/contact or in writing at 2747 SW 27th Ave, Miami, FL 33133.